Terms of service

Terms of Service

Effective Date: July 2026

Welcome to LeeSignworks. By accessing our website, placing an order, or purchasing any of our products or services, you agree to the following Terms of Service. Please read them carefully before placing your order.

1. Acceptance of Terms

By placing an order with LeeSignworks, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our Shipping Policy, Refund Policy, Privacy Policy, and other published policies.

2. Custom Printed Products

All printed products sold by LeeSignworks are custom manufactured specifically for each customer.

Because every order is produced according to customer specifications, custom printed products cannot be resold or returned unless a manufacturing error or production defect is confirmed.

3. Customer Artwork Responsibility

Customers are solely responsible for all artwork, text, logos, images, trademarks, and other materials submitted for printing.

By uploading artwork, you confirm that:

You own the rights or have permission to use all submitted materials.
Your artwork does not infringe upon any copyright, trademark, or intellectual property rights.
Your files comply with all applicable laws.

LeeSignworks is not responsible for copyright violations resulting from customer-submitted artwork.

4. Proof Approval

Before production begins, customers will receive a digital proof for review.

Production begins only after written approval has been received.

Once a proof has been approved, LeeSignworks is not responsible for customer-approved errors, including but not limited to:

Spelling
Grammar
Phone numbers
Addresses
Colors
Layout
Sizing
Missing information

Please review your proof carefully before approval.

5. Artwork Quality

Customers are responsible for providing print-ready artwork.

For the best results, we recommend:

Vector files (AI, PDF, EPS)
Minimum 100 DPI at final print size
300 DPI recommended for raster images
CMYK color mode

Although our team reviews every file before printing, LeeSignworks cannot improve the quality of low-resolution artwork supplied by customers.

6. Color Variations

Colors displayed on computer monitors and mobile devices may differ from printed colors.

Minor color variations between digital proofs, monitors, and final printed products are normal and do not constitute a manufacturing defect.

LeeSignworks cannot guarantee exact color matching.

7. Product Size Tolerance

Due to manufacturing processes such as hemming, trimming, sewing, and finishing, finished products may vary by approximately ±1 inch from the ordered size.

This is considered an industry-standard production tolerance.

8. Production Time

Standard production begins after:

Payment has been received.
Artwork has been approved.

Most orders are produced and shipped within one business day, although production times may vary depending on order volume, product type, and customization requirements.

Estimated production times are not guaranteed.

9. Shipping

LeeSignworks ships within the United States using carriers such as FedEx and USPS.

Once an order has been accepted by the shipping carrier, delivery times are controlled by the carrier.

LeeSignworks is not responsible for shipping delays caused by:

Weather
Natural disasters
Carrier delays
Holidays
Incorrect shipping information
Other circumstances beyond our control

10. Local Pickup

Customers selecting Local Pickup will receive pickup instructions after production is complete.

Pickup is available by appointment near Cumberland Mall, Atlanta, Georgia.

Pickup hours are generally 11:00 AM – 5:00 PM (Eastern Time), Monday through Friday, although pickup times may vary depending on production schedules.

11. Order Changes and Cancellation

Customers may request order changes before artwork approval.

Once production has begun, changes or cancellations may no longer be possible.

Orders canceled after a digital proof has been prepared are subject to our Artwork Preparation Fee, as described in our Refund Policy.

12. Returns and Refunds

Please refer to our Refund Policy for complete information regarding:

Manufacturing defects
Reprints
Hardware returns
Refund eligibility
Artwork Preparation Fee
Exchange policies

13. Limitation of Liability

LeeSignworks' liability shall be limited to the purchase price of the affected product.

Under no circumstances shall LeeSignworks be liable for indirect, incidental, special, or consequential damages, including but not limited to lost profits, business interruption, missed event dates, or other financial losses resulting from the use or inability to use our products or services.

14. Intellectual Property

All website content, including logos, product photographs, graphics, text, and designs created by LeeSignworks, remains the property of LeeSignworks and may not be copied, reproduced, or distributed without written permission.

15. Acceptable Content

LeeSignworks reserves the right to refuse, cancel, or remove any order containing content that is unlawful, defamatory, hateful, obscene, discriminatory, threatening, or infringes upon any copyright, trademark, or other intellectual property rights. Customers are solely responsible for ensuring they have the legal right to use all submitted artwork and materials.

16. Privacy

Customer information is handled in accordance with our Privacy Policy.

We do not sell or share personal information except as necessary to process orders, provide customer service, fulfill legal obligations, or comply with applicable laws.